Privacy Policy

Effective date: September 2026

Information We Collect

When you contact Hugo's Services through this website, we may collect the information you voluntarily provide, such as your name, phone number, and details you share about your service request through our forms or messages. This website does not collect payment information through its online forms.

How We Use Your Information

We use the information you provide to respond to your inquiries, prepare quotes, and communicate with you about the services you have requested. Depending on the consent you have given, we may also send appointment reminders, follow-up messages, review requests, and promotional communications.

Cookies and Analytics

This website may use cookies and similar technologies to help it function and to understand how visitors use the site. You can control cookies through your browser settings.

Service Providers and Disclosures

We work with service providers that help operate this website and deliver our services, which may include hosting, customer relationship management, analytics, and communication providers. These providers may process information on our behalf to help us run the website and communicate with you. We may also disclose information when required by law or necessary to protect our rights, safety, or the rights and safety of others.

Mobile Information and SMS Consent

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties except for providers necessary to deliver the messaging service.

Information Retention and Security

We keep personal information only as long as reasonably necessary for the purposes described in this policy and to meet our applicable obligations. We use reasonable safeguards to help protect your information, though no method of storage or transmission can be guaranteed to be completely secure.

Your Choices and Requests

You can contact Hugo's Services about your information or to request access, correction, or deletion of your information, subject to applicable law and our legitimate retention needs. Most browsers allow you to control cookies through their settings. If you receive SMS messages from us, you can opt out by following the unsubscribe instructions included in those messages.

Policy Updates and Contact

This Privacy Policy is effective as of September 2026. Any updates will be posted on this page. If you have questions about this policy, you can contact Hugo's Services at hugo.dimas@hotmail.com or (415) 505-1519.